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Frequently asked questions
Frequently asked questions
Quality
Qestion I heard that white gold is plated, and if it is worn for a long time, it will discolor, or the plating will peel off. Will this happen with IL REGALO rings?
Answer White gold IL REGALO rings are not plated.
Therefore, there is no need to worry about surface peeling during use.
Qestion IL REGALO rings seems to be quite hard. Will they get scratched or deformed?
Answer We cannot say that there will be no scratching or deformation.
IL REGALO products are made using a technique called forging, and thus are more resistant to deformation and scratching than products made using the more typical technique of casting. Various things in daily life are harder than IL REGALO rings, so if the rings come into contact with, or rub against objects, there will be some scratching and denting.
Qestion Will the matte finishing come off?
Answer It will get thinner as you wear the ring.
The matte finishing is created by working a thin layer on the surface of the ring. This layer will gradually thin as the ring rubs against things in the course of daily life.
Qestion Will the gemstones come off during use?
Answer Stones may come loose if a load is placed on the ring due to the use situation. For example, lifting heavy loads may cause the ring to deform or gradually loosen the claws holding the stone, or long-term use may result in the claws wearing down.

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Additional work
Qestion I bought a ring with a simple design, but now I'd like to add letter engraving or lines. Is that possible?
Answer Lettering and lines cannot be added later.
Letters and lines are engraved at a stage during manufacturing process, so engraving cannot be done after a ring is finished.
Qestion Can I add diamonds?
Answer No, diamonds cannot be added.

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Design/Specifications
Qestion Can I order a PiCCOLO REGALO without the chain?
Answer No, we are not selling the head alone.
Qestion Can I order PiCCOLO REGALO with a chain length other than 50cm?
Answer No, the only available chain length is 50cm.
The chain is equipped with a length adjuster, so it can be shortened to suit your taste.
Qestion Can I engrave more than 23 letters in the ring surface?
Answer No, the maximum is 23 letters.
When combined with a diamond setting, there are cases where only 20 letters can be engraved, so please confirm at one of our stores.
Qestion Can I mix capital and small letters when engraving letters in the ring surface?
Answer You can freely combine capital letters, small letters, numerals and symbols (heart, &).

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